A message from the TKC team

A message from the TKC team

Posted by Melissa Guzman on

We called an emergency meeting at TKC, and we heard you loud and clear.  We are excited about the products we create and your excitement motivates us to be better.

Here are the facts:

  • We don’t want you to pay scalper prices.
  • We don’t want you to be waiting forever without a timeline.
  • We don’t want people against the community taking advantage of you.

So here’s what we’re doing:

  • We have taken immediate action on suspicious orders. For transparency, we had 441 orders totaling 48k switches. The average was 108 switches per order. And roughly 25 orders had 200+ switches. Again, we already took action on any suspicious orders.

We have now opened a Group Buy!

  • We opened a Tangerine Switch Group Buy for both the 62g and 67g Tangerine Switches.  We don’t have a hard date right now, but we estimate that the fulfilment time will be a little over a month from when the GB ends. And we will know by the end of week about a hard date.
  • Group Buy orders over $100 USD qualify for Free Domestic Shipping.

If you bought switches from our restock at 9pm ET, those will ship out soon as normal.

We apologize for the inconvenience. Had we anticipated this, we would’ve planned to accommodate everyone the first time around.

Thank you so much for your ongoing support!

Yours,
The TKC Team

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